Customer Success and Partner Operations

You will be the person a label, publisher or artist talks to after the first version. You keep the work moving, the approvals documented and the relationship steady.

Location: Kilchberg (Zurich) office, with remote work possible in Europe. Full-time.

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Apply by email for Customer Success and Partner Operations

What you will do

  • Onboard labels, publishers and artists.
  • Run consent, lyric approval and rights documentation per track.
  • Own support for the app and the API.

What we look for

  • Experience in customer success, account management or partner operations.
  • Care for rights documents and approval steps, without letting them stall a release.
  • Clear writing in English; Spanish or French is a plus.